A new standard for insurance collections
Avicena Care uses agentic AI to recover insurance revenue end-to-end — driving more collections, faster.
Avicena Care works your claims end-to-end,
from submission to payment
WorkqueuesAll payors
AetnaFollow-up$487K
BCBS DenialsAppeal$348K
UHC AppealsIn review$262K
CignaPaid$164K
ATotal recovered$1.26M
End-to-end insurance recovery
Outsource your insurance collections, from start to finish
Avicena Care manages the full insurance collections process, from follow-up to complex denials.
AFirst-touch automation
Auto follow-up on aging claims
Resubmit corrected claims
Payor status checks
Escalate to specialist
First-touch automation
Offload repetitive payor workflows
Empower your team to focus on higher-value works by assigning Avicena Care to first-touch denials, resubmission, and more.
CLM-8451264Denied · CO-97
AI-drafted appeal
Service is not bundled per NCCI edits. Attaching documentation supporting separate reimbursement under modifier 59…
AI AgentSpecialist reviewAppeal filed
Complex denial resolution
Bring expertise to the hardest claims
Our combination of AI optimization and a team of tenured revenue cycle specialists drives superior recovery on the most complex claims.
Your workflow, your rules
High-value claimsPriority
Aging > 90 daysPriority
Timely-filing riskPriority
AMapped to your SOPs
Configurable workflows
Adapt collections to your organization
Your Avicena Care deployment team maps your exact workflows, payor priorities, and SOPs into the system. You define the rules. We configure them.
The rules of revenue cycle, rewritten
33%+
Higher claim recovery compared to traditional vendors
33%+Recover more revenue
Identify and pursue high-value claims that traditional workflows leave untouched.
47%+Reduce AR backlogs
Keep things moving with prioritized workqueues and automated follow-ups.
30%Lower cost to collect
Reduce the operational burden of repetitive collections work through automation.
1M+Gain full collections visibility
Track activity, progress, and outcomes across your entire claims pipeline.
Avicena Care took on the parts of collections our team used to dread. The visibility alone changed how we run the revenue cycle — we always know exactly where every dollar stands.
Chris BoultChief Information Officer, urology group
AI-native collections
backed by RCM experts
Collections that keep moving
Complete visibility
Consistent execution
Ownership through resolution
Live activityNow
CLM-4821Appeal filed2m ago
CLM-7742Paid5m ago
CLM-3391Follow-up8m ago
Total recovered$1.26M
Total A/R
$2.4M
+34k wk
Recovery
91%
+4 pts
Avg Days
32
A/R
CLM-7267389$4,200Paid
CLM-6488653$1,250Aging
Denials workflowRunning
Eligibility verified
Coding reviewed
Appeal packet built
Submitted to payor
100% SOP adherence across 1,204 claims
CLM-682475Paid · $8,248.00
Owned
Worked
Resolved
Accountable through to outcomeAI agents work claims end-to-end, while Avicena Care RCM experts provide oversight and guidance for resolving complex denials and escalations.
Every interaction, update, and decision is captured and summarized so teams always know the status of their collections activity.
Workflows run reliably across claims, reducing the operational variability that often slows collections — whether following your existing SOPs or proven best-practice workflows.
Claims aren’t just worked. They’re pursued through to outcome, with clear accountability for results.
Live activityNow
CLM-4821Appeal filed2m ago
CLM-7742Paid5m ago
CLM-3391Follow-up8m ago
Total recovered$1.26MCollections that keep moving
AI agents work claims end-to-end, while Avicena Care RCM experts provide oversight and guidance for resolving complex denials and escalations.
Total A/R
$2.4M
+34k wk
Recovery
91%
+4 pts
Avg Days
32
A/R
CLM-7267389$4,200Paid
CLM-6488653$1,250Aging
Complete visibility
Every interaction, update, and decision is captured and summarized so teams always know the status of their collections activity.
Denials workflowRunning
Eligibility verified
Coding reviewed
Appeal packet built
Submitted to payor
100% SOP adherence across 1,204 claims
Consistent execution
Workflows run reliably across claims, reducing the operational variability that often slows collections — whether following your existing SOPs or proven best-practice workflows.
CLM-682475Paid · $8,248.00
Owned
Worked
Resolved
Accountable through to outcomeOwnership through resolution
Claims aren’t just worked. They’re pursued through to outcome, with clear accountability for results.
What if claims actually kept moving?
Connect your systemsSecure sync
E Connected
Epic
EHR
a Connected
athenahealth
Practice management
A Connected
Availity
Clearinghouse
Avicena CareLiveWhere claims get organized, prioritized, and progressed
Intelligence & insights
Analytics identify patterns across payors, denials, and workflows to help teams uncover root causes, improve processes, and recover more revenue.
Structured workqueues
Claims are automatically categorized and prioritized so the highest-impact work gets attention first.
Unified financial data
Avicena Care connects claims, payor interactions, and collections activity into a single system
Works alongside your everyday workflows
eClinicalWorks
athenahealth
NextGen
Epic
ModMed
Dentrix